Privacy policy

At Dobalia.ca, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment details (processed securely through trusted third-party providers)

b) Non-Personal Information

• Browser type and version

• Device information

• IP address

• Pages visited and time spent on our website

• Cookies and tracking technologies (for analytics and performance)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support and respond to inquiries

• Send order confirmations and updates

• Improve our website, products, and services

• Send promotional emails (only if you’ve opted in)

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties that help us operate our business, such as:

• Payment processors (for secure transactions)

• Shipping providers (to deliver your purchases)

• Analytics tools (like Google Analytics, for site performance insights)

These third parties are obligated to keep your information secure and use it only for the purposes we authorize.

4. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences

• Analyze website traffic

• Improve performance and functionality

You can disable cookies in your browser settings at any time, but some parts of our website may not function properly without them.

5. Data Security

We use appropriate security measures — including SSL encryption — to protect your personal information from unauthorized access, alteration, or disclosure.

While we take all reasonable precautions, no online transmission or electronic storage method is 100% secure.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access and request a copy of your personal information

• Request correction or deletion of your information

• Withdraw consent for marketing communications at any time

To make a request, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”